FREQUENTLY ASKED QUESTIONS

FAQ's

What are the benefits of a vacation home rental?
The White Lion Manor is stocked in such a way that you always feel like you are coming "home" to your "vacation home" rather than returning to a hotel room. Our estate have full kitchens, having movie rooms, hot tubs and BBQ grills. You will be able to enjoy a full service home while you are on vacation rather than a small, cramped hotel room.
How do I book a home?
You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call 860.358.9145 and we will be glad to help you.
What is required to book a home?
Renters must be 25 years of age or older to make a reservation. We require photo ID, a signed rental agreement, and 50% of the total to reserve a home. The balance is due prior to arrival. We accept Visa, MasterCard, or Discover.
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
What is provided in each home?
All bed and bath linens, place settings, and silverware are provided for the maximum occupancy of the house. We provide a starter supply of toilet paper, paper towels and garbage bags for each stay.
What time is check-in/check-out?
Check-in is at 3pm on your arrival date. Check-out is 11am on your departure date.
Can I bring my pet with me?
No, at this time The White Lion Manor / Vine Estate properties are strictly pet-free to assure a clean home for our guests that are allergic to pets.
What is your cancellation policy?
50% of total is due at booking and the balance is due prior to arrival. Full refund for cancellations up to 60 days of arrival. Cancellations between 60 and 30 days of arrival will forfeit 50% of total. Cancellations within 30 days of arrival will forfeit entire reservation amount. Call or email for The White Lion Manor / Vine Estate Cancellation Policy.
What makes gated estates in Middletown, CT, Special?
Gated estates in Middletown, CT, are special because they offer a blend of luxury and privacy, along with top-rated amenities and spacious settings. These features ensure a memorable and comfortable stay for all guests.
What amenities can I expect in Middletown's short-term rentals?
You can expect fully-stocked kitchens, pool areas, outdoor grills, spacious living areas, en suite bathrooms, and special entertainment features like Smart TVs with streaming services in Middletown's short-term rentals. Enjoy the convenience and comfort during your stay.
What is unique about the charming short term rental in Middletown, CT?
The charming vacation rental in Middletown, CT offer a blend of old charm and modern conveniences, maintaining their architectural heritage while providing modern amenities for a comfortable stay.
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