Policies

Availability, Rates & Reservations

The safety and comfort of our guests is The White Lion Manor/Vine Estate’s number one priority. To ensure transparency, we’ve established a guide for best practices and our policies below. These policies are subject to change.

*Reservations

Check our availability and reserve anytime online – our website is always current and will provide our best rates. There is a three-night minimum requirement. A 50% deposit is required when booking stay.
Rates are subject to CT occupancy tax of 11%.
Rates and our policies are subject to change and may vary during high impact periods and special requests.

– Reservations made through third-party websites, such as – Airbnb, Vrbo and Booking.com will be charged a 100% at time of booking.

* – The White Lion Manor / Vine estate is also a shoes-off at the door home to preserve the rugs and floors.

* – 14+ Guest

* – No Parties or Events

*Cancellations

At The White Lion Manor / Vine Estate, we understand that situations arise that make cancellations unavoidable. Most stays are reserved far in advance making last-minute cancellations difficult to fill.
If your plans change after your reservation is confirmed, please contact The White Lion Manor/ Vine Estate as soon as possible in advance of your stay. Please note that our cancellation policies are a vital part of managing The White Lion Manor/ Vine Estates.

Cancellations 14+ or more days prior to arrival will receive 100% refund of advance deposit.
Less a $25.00 handling fee.
If you cancel within 14 days, The White Lion Manor/Vine estate will happily change your date or we could issue you a non-transferable voucher in the same amount of the deposit for a visit within 14 calendar months of your original reservation.

Cancellations with less than a 14-day notice are non-refundable of advance deposit.

Cancellations within 48-hours prior to your arrival are non-refundable of advance deposit & will be charged their remaining total balance due.

If you cancel your reservation upon arrival at the manor or choose to depart early, you are responsible for your entire reservation and you will be charged. If we are successful in re-booking the manor, you will not be charged for the nights that is re-booked.

– There will be NO refunds are provided for any late arrivals or early departures.

Any reservation made on a third-party website must be canceled through the third-party website, and you are obligated to their cancellation policies.

About the Manor

*Check-in

Check-in: 2:00 to 7:00 PM Eastern Standard Time. Early arrivals will be accommodated when possible. If you anticipate a late arrival, please notify The White Lion Manor/Vine Estate as soon as possible to make arrangements.

*Self Check-In With Keypad

The White Lion Manor/Vine Estate is staffed to check in guests between 2-7 pm Eastern Standard Time. We are aware of the uncertainties of travel.

*Please provide The White Lion Manor/Vine estate an estimated time of arrival between 2-7 pm.

*Check-out

Check-out: 11:00 AM Eastern Standard Time. Please notify us if you plan to check-out early or will need your luggage stored. We will do our best to accommodate any late check-out requests, but they cannot be guaranteed. Associated fee of $50.

The White Lion Manor / Vine Estate strives to provide the cleanest and most comfortable accommodations. We’d like to be your home away from home and for you to enjoy all that we have to offer! Please enjoy your stay with us but please be mindful that there are guests coming in after you, who also expect the same clean and comfortable accommodations.

*Smoking

For the comfort and enjoyment of all our guests, The White Lion Manor/Vine Estate is a smoke-free environment. We do allow smoking outside, away from the manor.

Smoking of any kind will NOT be permitted indoors or indoor common areas. We please ask that you stand outside and remain at least 25 feet away from the home. Smoking anything, including; cigarettes, e-cigarettes, vapes or marijuana in a designated non-smoking area will be subject to a cleaning fee of $500.

*Pets

Although we love animals, The White Lion Manor/Vine Estate DOES NOT accommodate pets

*Quiet Hours

Hours between 10:00pm and 10:00am are consider – Quiet Hours.

*Parking

We offer complimentary on-site parking. Free driveway parking on premises – 20 spaces.